Meet Our Team
Your Dedicated Promotion Experts

Doug Reid
Owner &
Brand Enthusiast
After 25 years in business development and account management, Doug made the leap into
promotional products in 2015 and hasn't looked back. Matching client brands with impactful products,
bringing innovative pieces to employee recognition, and ensuring customer satisfaction are the
hallmarks of Doug's approach. Doug is a life-long Scout, and when not focused on Big Bang, he’s
usually off to Scout camp or a Jamboree adventure!

Jill Reid
Owner & Administrative Coordinator
A commitment to detail, ability to think outside the box, and an organized approach are Jill's
contributions to Big Bang. She spends her time keeping suppliers happy with on time payments,
ensuring paperwork is easy to navigate, and contributing to the frequent product brainstorming
sessions. When not working on Big Bang, Jill's passion is barbershop singing.

John Reid
Owner &
Strategic Advisor
John had a successful 30-year career in the telecommunications industry and has also invested in, helped launch and/or operated several micro-businesses in Canada and the United States. John currently resides in Orlando where he and his family operate a retail business and where Big Bang centers its U.S. operation.

Mesi Ambrus
Customer Support Specialist
Mesi studied Marketing at university and spent a year at Camp Ramah in Wisconsin as a Marketing
Intern in their Chicago office. She then made the move into the promotional products industry, which
she absolutely loves! A fun fact about our amazing Customer Support Specialist – she is one of four
siblings who happen to be quadruplets!

Donica Poirier McGougan
Senior Account Manager & Brand Enthusiast
Along with a Bachelor of Arts from Saint Mary’s University, Donica brings with her extensive experience in brand development and change, graphic design, and customer care.
With 17 years’ experience in the Promotional Products Industry, her philosophy is a perfect match to
Big Bang’s: Be customer centric, deliver anything the client needs, and possess a dedication to
creativity. A little less known is her penchant for guessing pantone colours!

Jake Forsyth
Brand Consultant
Jake works for Big Bang part-time while studying Hotel and Restaurant Operations at Niagara
College. Jake’s background is event management, and he has excellent skills in managing special
events. Jake is also a life-long Scout, with a long history of community involvement and giving back
through his volunteer activities.
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